Offer

Front Desk Automation

We automate inbound communication so calls and messages are answered, triaged, and routed fast without dropping context.

What gets built

• Call/message intake and FAQ handling
• Missed-call recovery and callback flows
• Routing to the right person/queue
• Handoff logs for team visibility

Target metrics (KPI) targets

• Higher answer and response coverage
• Lower missed-contact leakage
• Faster time-to-human handoff